Shipping policy

Shipping Policy

At Starlane Store, we are committed to delivering your order safely and efficiently. Our store primarily serves customers in the United States, and we work with trusted international logistics partners to ensure reliable delivery.

1. Shipping Locations

Currently, Starlane Store ships to customers within the United States.

All orders are shipped from our international fulfillment center in China and delivered by trusted carriers after clearing U.S. customs.

2. Shipping Rates

We offer simple and transparent shipping rates:

  • Free Standard Shipping on orders $60.00 and above

  • $6.90 Standard Shipping Fee for orders under $60.00

Shipping costs are calculated at checkout based on the order value.

3. Order Processing Time

Orders are typically processed within 1–3 business days.

Processing includes:

  • order verification

  • product preparation

  • quality inspection

  • packaging

Business days refer to Monday through Friday, excluding public holidays.

4. Estimated Delivery Time

After your order has been processed and shipped, the estimated shipping time is 6–8 business days.

Estimated total delivery time:

  • Processing Time: 1–3 business days

  • Shipping Time: 6–8 business days

  • Total Estimated Delivery: 7–11 business days

Please note that delivery times are estimates and may vary depending on your location and shipping conditions.

5. Shipping Carriers

After clearing U.S. customs, packages are typically delivered by trusted carriers such as:

  • USPS

  • DHL

  • other local logistics partners

The final carrier may vary depending on your delivery address.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become available in the carrier's system.

7. Customs, Duties & Taxes

Orders shipped internationally may be subject to customs duties or import taxes according to U.S. regulations.

If applicable, these charges are the responsibility of the customer.

8. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delivery may occasionally be affected by factors beyond our control, including:

  • customs inspections

  • severe weather conditions

  • public holidays

  • peak shipping seasons

  • postal service disruptions

We appreciate your understanding if such delays occur.

9. Contact Information

If you have any questions regarding shipping or your order, please contact us:

Starlane Store

Email: info@starlanestore.com
Website: https://www.starlanestore.com

Company: Taiyuan Xinggui Network Technology Co., Ltd.