Privacy policy

Privacy Policy

At Starlane Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.starlanestore.com(the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • web browser

  • IP address

  • time zone

  • cookies and tracking data

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • name

  • billing address

  • shipping address

  • payment details (processed securely through third-party payment providers)

  • email address

  • phone number

2. How We Use Your Personal Information

We use the information we collect to:

  • process and fulfill your orders

  • arrange shipping and delivery

  • communicate with you regarding your order

  • screen orders for potential risk or fraud

  • provide customer support

  • send promotional messages (only if you opt-in)

3. Sharing Your Personal Information

We share your personal information with trusted third parties to operate our business and fulfill orders. For example:

  • Shopify powers our online store platform

  • Google Analytics helps us understand how customers use our website

  • Logistics partners receive your shipping address to deliver your order

These third parties only receive the information necessary to perform their services.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and support marketing activities.

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request that we delete this information.

6. Your Rights

If you are a resident of certain regions, including the European Economic Area (EEA) or California, you have the right to:

  • access the personal data we hold about you

  • request correction of inaccurate information

  • request deletion of your personal data

To exercise these rights, please contact us using the information below.

7. Children's Privacy

The Site is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.

9. Contact Information

For more information about our privacy practices or if you have questions, please contact us:

Starlane Store

Email: info@starlanestore.com

Company: Taiyuan Xinggui Network Technology Co., Ltd.

Address:
Building B1, Yunshui Shiji Mingzhu,
No. 82 Jinyang Street, Xiaodian District,
Taiyuan, Shanxi, 030006, China